There are 7 core handpieces in total:
AI Multispectral Skin Analyzer
NIR Collagen Light Care Handpiece
SSR Brightening Care Handpiece
HIFU Smart Ultrasound Care Handpiece
FC-NFU Hydra Lifting Care Handpiece
Smart-Temp PLASMA Cold Plasma Care Handpiece
PU-WAVES Parallel Ultrasound Care Handpiece

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It is a high-end salon-grade device designed exclusively for home skincare. No professional operation is required, and it is safe and controllable to use.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

Yes, it can.

• Most handpieces are designed with built-in cooling/motion sensors.
• The Cold Plasma, Hydra Lifting and Parallel Ultrasound handpieces all support sensitive skin repair.
• It is recommended to start with low energy and low frequency, and test on a small local area first.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It is not recommended for pregnant women, people with severe facial inflammation, wounds, metal implants, or photosensitivity.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

• Daily maintenance: 1–2 times a week
• Single mode each time: 10–20 minutes
• Multi-handpiece combination: It is recommended to use them at intervals to avoid over-care on the same area.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It features 5 multispectral imaging + AI analysis, capable of detecting:
* Skin tone, spots, acne marks, dullness
* Fine lines, sagging, pores
* Skin barrier function, sensitivity, oil- moisture balance and other multi- dimensional issues
It also generates real-time skin reports and provides personalized skincare recommendations.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

Equipped with a 4K high-definition display, it clearly shows the deep and superficial skin conditions in real time.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It supports OTA online upgrade, with automatic algorithm and function updates, making detection more accurate over time.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

After the AI Multispectral Skin Analyzer generates a skin report, it can automatically recommend and adjust the parameters of the corresponding care handpieces through the Smart Handpiece Adaptation Technology, achieving precise skincare.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It focuses on anti-aging, firming, lifting and collagen regeneration.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

The multi-band 700–2000nm near-infrared light acts on different skin layers in a targeted way:

• 700–900nm: Helps firm the superficial skin layer
• 900–1400nm: Aids collagen synthesis in the middle dermis
• 1400–2000nm: Contributes to deep skin firming

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It features the dual synergy of near-infrared light and microcurrent:

• Light energy: Promotes collagen production and brightens skin tone
• Microcurrent: Lifts facial muscles and improves facial contour

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

• Fine lines, dry lines and poor skin elasticity
• Dull and uneven skin tone, poor absorption of skincare products

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It is mainly for fading spots and acne marks, brightening skin tone and evening out skin color.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

Yes, designed with non-invasive technologies and adjustable settings.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

It supports daily skincare and maintenance.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

Follow recommended guidelines.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

Yes, start with lower intensity.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.

Results vary with consistent use.

About Our Products

What products does Senney Beauty offer?

Senney Beauty offers two product categories:

• At-Home Beauty Devices — including the SENNEY™ Athena 5-in-1 AI Smart Facial Device, NIR S2, and Titanium Glow, designed to deliver advanced skincare results at home.
• Skincare Products — including hyaluronic acid gels, collagen gel creams, and sheet masks, formulated to complement and enhance device treatments.

About Our Beauty Devices

What technologies are used in Senney Beauty devices?

Our devices integrate multiple advanced cosmetic technologies, depending on the model:

• NIR (Near-Infrared) — supports skin firmness appearance and radiance
• SSR Light — helps improve the appearance of uneven skin tone and dark spots
• AI Ultrasound — supports the appearance of skin firmness and facial contour
• LDM Ultrasonic — supports deep ingredient infusion and skin plumping appearance
• Cold Plasma — helps calm skin appearance, reduces redness look, improves texture appearance
• AI Multi-Spectral Skin Analysis — personalised skin profiling for each user
• EMS — supports the appearance of facial muscle tone and contours

The flagship SENNEY™ Athena combines all five core technologies in one device.

Is the device suitable for all skin types?

Most Senney Beauty devices are suitable for all skin types, including sensitive, oily, dry, combination, and mature skin. The AI skin analysis system creates a personalised profile for each user to tailor treatment settings accordingly.

Important skin tone & safety notices:

• SENNEY™ Titanium Glow — 755nm Precision Semiconductor Light: This mode is not suitable for darker skin tones. Always wear the official protective eyewear provided before use. Never operate this mode without eye protection.
• SENNEY™ Athena SSR Handpiece — Precision Light Mode (755nm): This mode is not suitable for darker skin tones. Please refer to the Fitzpatrick skin type guide included in your user manual before use. Always wear the official protective eyewear provided before starting any SSR session. Never direct the light towards the eyes without protective glasses.

Are there any safety precautions I should follow?

• Eye protection is mandatory when using any light-based mode (SSR, 755nm). Always wear the official protective eyewear supplied with your device before starting use.
• Do not use on broken, irritated, or sunburned skin.
• Keep the device away from children.
• Consult a dermatologist before use if you are pregnant, have a pacemaker, or have recently undergone facial surgery or cosmetic procedures.

All Senney Beauty devices are for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

How often should I use the device?

SENNEY™ Athena:

• NIR & SSR modes: Initially 1–2 times per week, 10–15 minutes per mode. Reduce to once a week or once every 15 days as skin adapts.
• Ultrasound mode: Please refer to the user manual for recommended frequency based on depth settings and individual skin condition.
• LDM mode: 3–5 times per week, 10–15 minutes per session.
• Plasma mode: 1–2 times per week, 10–15 minutes per session.

SENNEY™ NIR S2: 2–3 times per week, 10–15 minutes per mode per session.

SENNEY™ Titanium Glow: 1–2 times per week, 10–15 minutes per mode per session.

You may also follow the personalised skincare plan generated by the AI skin analysis report for more precise scheduling.

Can multiple family members use the same device?

Yes. The AI system supports multiple personalised skin profiles, making it ideal for shared household use.

SENNEY™ Athena 5-in-1 AI Smart Facial Device

Who is the Athena device best suited for?

The SENNEY™ Athena is ideal for anyone looking to address visible signs of ageing or maintain healthy, radiant-looking skin as part of their daily routine. Whether you are concerned about the appearance of fine lines, loss of firmness, dark spots, dullness, or simply want to elevate your skincare regimen, the Athena is designed to meet a wide range of skincare needs — all from the comfort of home.

Do I need to buy any other devices after purchasing the Athena?

No. The SENNEY™ Athena is a complete, all-in-one skincare system. With five integrated advanced technologies — NIR, SSR, Ultrasound, LDM, and Cold Plasma — one device gives you access to a wide range of at-home skincare experiences. There is no need to purchase additional devices.

Is the SENNEY Athena good value for money?

Absolutely. The SENNEY™ Athena offers exceptional value, particularly for those who regularly visit beauty salons or aesthetic studios. By bringing advanced multi-technology skincare into your home, it allows you to enjoy a premium skincare experience on your own schedule. For frequent salon-goers, it is a truly worthwhile investment in your long-term skincare routine.

What can the Athena device do?

The SENNEY™ Athena is our flagship 5-in-1 device combining AI skin analysis with five advanced technologies: NIR, SSR, AI Ultrasound, LDM, and Cold Plasma. It helps address the appearance of a wide range of skin concerns including fine lines, sagging, dark spots, dullness, enlarged pores, dehydration, uneven texture, and blemish-prone skin — all in one device.

How does the AI skin analysis work?

The built-in AI skin analyser uses 4K HD imaging and multi-spectral scanning to assess your skin condition in real time. It generates a personalised skin report covering texture, tone, dryness, pores, fine lines, dark spots, bacteria balance, and sun damage. Based on this report, the device recommends a customised skincare plan for each user.

Can I use all five handpieces in one session?

Yes, you can use multiple handpieces in one session. However, we recommend following the AI-generated skincare plan for optimal sequencing and duration. As a general guide, start with skin analysis, then proceed with your chosen modes in the order recommended by the app or user manual.

Do the Athena handpieces need to be purchased separately?

No. The SENNEY™ Athena comes as a complete 5-in-1 system — all handpieces (NIR, SSR, Ultrasound, LDM, and Plasma) are included. Individual handpieces are not available for separate purchase, with the exception of customers who previously purchased the full Athena All-in-One package. Please refer to the product pages for current configurations and pricing details.

Does the Athena require gel or serum during use?

It depends on the mode:

• SSR handpiece: No gel required.
• Plasma handpiece: No gel required.
• NIR, Ultrasound, and LDM modes: A conductive gel or serum is recommended to enhance contact and efficacy. We recommend using the SENNEY™ Hyaluronic Acid Gel or Collagen Gel Cream for optimal results.

Please refer to the user manual for mode-specific guidance.

How soon will I see results with the Athena?

Results vary by individual skin condition and consistency of use. Many users notice improved skin texture and radiance appearance within 2–4 weeks of regular use. For concerns such as the appearance of fine lines, firmness, and dark spots, more visible improvements are typically noticed after 6–8 weeks of consistent use.

SENNEY™ NIR S2 At-Home Beauty Device

What does the NIR S2 do?

The SENNEY™ NIR S2 uses near-infrared light combined with a cooling system to help support the appearance of skin firmness and radiance. It helps address the appearance of fine lines, uneven skin tone, dark spots, and redness, delivering advanced near-infrared skincare at home.

Is the NIR S2 suitable for sensitive skin?

Yes. The NIR S2 includes a cooling function that helps soothe the skin during use, making it suitable for sensitive skin types. We recommend starting at a lower intensity and gradually increasing as your skin adjusts.

Can I use the NIR S2 around the eye area?

Please refer to the user manual for guidance on use areas. Exercise caution around the eye contour area and always keep eyes closed or protected during use.

How long before I see results with the NIR S2?

With consistent use of 2–3 times per week, most users begin to notice improvements in skin brightness and texture appearance within 3–4 weeks. Improvements in the appearance of firmness and fine lines are typically more visible after 6–8 weeks.

SENNEY™ Titanium Glow At-Home Anti-Ageing Device

What makes the Titanium Glow different from other devices?

The SENNEY™ Titanium Glow is a 5-in-1 device combining NIR technology, 755nm precision semiconductor light, and a cooling sapphire system. It is specifically designed to help address the appearance of fine lines, dark spots, and sagging skin with multi-technology precision, delivering visible anti-ageing skincare results at home.

Is the 755nm light safe to use at home?

Yes, when used correctly. Always wear the official protective eyewear provided before using the 755nm mode. This mode is not suitable for darker skin tones. Please check your skin tone against the Fitzpatrick scale in the user manual before use.

Can I use the Titanium Glow if I have sensitive skin?

The Titanium Glow includes a cooling sapphire system to help minimise discomfort. However, if you have highly sensitive or reactive skin, we recommend consulting a dermatologist before use and starting at the lowest intensity setting.

How soon will I see results with the Titanium Glow?

With consistent use of 1–2 times per week, users typically begin to notice improvements in the appearance of skin firmness and brightness within 4–6 weeks. Improvements in the appearance of dark spots and fine lines are generally more visible after 8–12 weeks of regular use.

Orders & Shipping

Where do you ship to?

We ship internationally. Available shipping options and delivery times will be shown at checkout based on your delivery address.

How long does delivery take?

Standard international shipping typically takes 7–15 business days. Expedited options may be available at checkout depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and labels intact
• Accompanied by proof of purchase
• We strongly recommend recording a video when unboxing your order to document the condition of the item upon arrival. This helps protect your rights in the event of any damage or discrepancy claims.

For full details, please visit our Refund & Return Policy page.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. We recommend using a trackable shipping service.

How long does a refund take?

Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

Warranty & Support

Does the device come with a warranty?

Yes. The SENNEY™ Athena comes with a 12-month warranty. Warranty terms for other devices are included in the product packaging. Please contact us if you have any questions about your specific device.

What does the warranty cover?

The warranty covers manufacturing defects and device malfunctions under normal use conditions. It does not cover damage caused by misuse, unauthorised modifications, or failure to follow the user manual instructions. Please contact our support team with your order number and a description of the issue to initiate a warranty claim.

How do I contact customer support?

• 📧 Email: hello@senneybeauty.com
• 📞 Phone: +44 7926 978735
• ⏱ Response time: within 24 business hours (Monday–Friday, GMT+8)

You can also visit our Contact page for more options.